MOBILE TYRE FIXER LTD is a UK-based company, registered by Companies House under number 15443132, dedicated to providing emergency tyre services throughout the UK via our website https://mobiletyrefixer.co.uk/. We are officially registered under the Companies Act 2006 as a private company with our registered offices in England. MOBILE TYRE FIXER LTD operates legally under this name at https://mobiletyrefixer.co.uk/.
1. Scope and Acceptance
These terms and conditions govern all sales of products and services by MOBILE TYRE FIXER LTD, establishing a contractual agreement between our company and the customer (whether an individual or a legal entity) who purchases through a call, email, or message.
These terms supersede any previous agreements, declarations, or exchanges of information. The contract becomes valid once the customer places an order via call, message, email, or our application, and the details are reviewed and confirmed, including pricing and address verification.
The terms and conditions are available on our website and are provided in a durable format upon receipt of order confirmation. Customers have access to a written contract for up to ten years from the order’s delivery.
2. Products & Services
MOBILE TYRE FIXER LTD specializes in emergency tyre services, typically delivering services within 45-60 minutes after payment. The service time may extend based on location or specific brand requests for mid-range and premium tyres.
We provide a range of tyres, including budget, mid-range, and premium tyres. Product availability is subject to stock and confirmed upon order completion.
3. Orders
3.1 Access to the Website
Our website is accessible 24/7, except during maintenance. Technical issues beyond our control may require additional recovery time.
Customers can place orders via phone, email, WhatsApp, or our application.
3.2 Reviewing Professional Feedback
Customers are encouraged to check reviews on our website before placing an order.
3.3 Order Confirmation
Orders can be placed via:
- Call: 0800 058 4151
- Email: [email protected]
- WhatsApp: 07518 886721
- Application: Through our mobile app
Upon confirmation, customers must provide:
- Full Name
- Mobile Number
- Vehicle Details (Make, Model, Year)
- Exact Tyre Size
- Number of Tyres Required
- Wheel Locking Nut Key Requirement
- Postal Code of Vehicle Location
- Car Registration Number
- Payment Information
Customers must provide accurate details, as errors may result in additional charges or service refusal.
3.4 Information Accuracy
Customers are responsible for ensuring correct tyre sizes and postal codes. Any incorrect information may result in additional charges.
If a wheel locking nut key is required and not provided, our fitters may need to break it, incurring an additional charge.
3.5 Product Selection
Customers must specify whether they require budget, mid-range, or premium tyres. If no preference is provided, the default selection will be mid-range or budget tyres.
3.6 Service Timeframe
Services are typically provided within 90 minutes to 2 hours after payment. In remote areas or for specific brand requests, service time may increase.
3.7 Cancellation Policy
Cancellations are only permitted within five minutes of payment. After this timeframe, cancellations are no longer possible. As an emergency tyre fitting company, each booking reserves our resources, and we cannot accommodate changes beyond this window.
4. Payment Terms
We accept payments via:
- Debit/Credit Cards (secured by 3D Secure Protocol)
- PayPal (secured transactions)
- Bank Transfers (must include order number as reference)
Once payment is made, it is irrevocable and confirms the customer’s acceptance of the contract.
5. Ownership & Risk
Upon order validation and payment deduction, the tyres become the customer’s property. The customer assumes all risks for the product after delivery.
6. Warranty & Claims
We provide a limited treadwear warranty for normal driving conditions and an error-free workmanship warranty. Warranty does not cover damage due to:
- Negligence or misuse
- Commercial or racing use
- Cosmetic/sidewall damage
- Unauthorized tyre repairs or modifications
Claim Process
Customers must present original proof of service. Our fitters will assess the tyres and process the claim accordingly. If a defect is confirmed, customers will be reimbursed for tyre and shipping costs.
7. Limitation of Liability
We are not liable for damages beyond our control. Compensation applies only to predictable and direct damages unless gross negligence or fraud is involved.
8. Force Majeure
If unforeseen circumstances prevent service delivery, the contract may be terminated or delayed without liability for either party.
For further details, visit https://mobiletyrefixer.co.uk/ or contact us at [email protected].